Cancelling your mServer

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In order to cancel your mServer, choose option Manage from the mServer section inside your homepage. 

 In the page displayed next, click the hostname of the mServer you wish to cancel.

The page for managing that server will be displayed where you should click Cancel VPS.

The page for centering the cancellation reason and type will be displayed.

The following options are available:|

  • Reason for cancellation - please use this field to inform us on the reasons for cancelling your mServer
  • Cancellation type - use this option to indicate whether you wish to cancel your server immediately or upon the end of the billing period

After choosing the desired values, click Request Cancellation. The following page with the confirmationon successfully submitted request will be displayed.

The actual cancellation does not ocur instantly, so in case you have done so by mistake, you can still write a support ticket and request that you keep the server. Otherwise it will be cancelled shortly.